Questions regarding orders must be sent to info@softlifesleepwear.com Please include name, order number. Thank you ~
Domestic Orders (Canada)
Standard Shipping: (4-8 business days)
Express Shipping: (3-5 business days)
US
Standard Shipping: (4-8 business days)
Express Shipping: (2-4 business days)
International orders
Standard Shipping: (4-18 business days)\
* Shipping time does not include processing times, please allow between 1-2 business days for your order to be packed and ready to ship.
-Some distant areas can take a bit longer, but we’ll get it to you! The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the processing time. Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
Orders shipping within North America will not incur any additional duties, taxes, or fees.
If your order is shipping outside of Canada or the USA - All international deliveries may be subject to duties and taxes. Duties and taxes are unique to each region and they are the responsibility of the customer.
Packages may be subject to customs clearance procedures that can cause delays beyond original delivery estimates. Please consider this when purchasing your order.